Shipping policy

Shipping Area

We currently ship orders within the contiguous 48 United States, including all eligible residential and commercial addresses in these states. At this time, we do not ship to Alaska, Hawaii, U.S. territories, or other locations outside the contiguous United States. Shipping availability may vary depending on the product and destination.

Shipping Cost

Shipping costs $0 for orders within our shipping area.

Order Cutoff and Processing

The order cutoff is 5:00 PM (UTC-5) on business days. Order processing takes 1-2 business day.

Transit and Estimated Delivery

Estimated transit time is 3–4 business days. Including the 1 business day processing period, estimated total delivery time is 4–6 business days. These are estimates, not guaranteed delivery dates.

Carriers and Tracking

Our listed shipping carriers are USPS, UPS and FedEx. Tracking information usually becomes visible within 24–48 hours after shipment.

Order Changes and Delivery Questions

For an order change or cancellation, contact us within 24 hours after placing your order. For a delivery or tracking question, email us with your order details.

Damaged, Incorrect or Problem Items

If an item arrives damaged, has a quality problem or is incorrect, contact us within 3 days after delivery. We cover return shipping for damaged items, quality problems and incorrect items. See our Return & Refund Policy for the return process.

Contact Information

Website: iuterjndfh.com

Email: support@iuterjndfh.com

Phone: +1 623-320-2516

Address: 11327 E Starkey Ave, Mesa, AZ 85212, US.

Business Hours: Monday through Friday, 9:00 AM–5:00 PM (UTC-5), excluding public holidays.

Customer Service Response Time: 1-2 business days.